Shipping Policy

At VastraBloom, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver your purchases.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak shopping seasons, sales, or promotional events, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India.

If international shipping becomes available, this policy will be updated accordingly.

3. Delivery Time

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, VastraBloom may offer free shipping on eligible orders or promotional campaigns.

5. Order Tracking

Once your order has been shipped, you will receive:

A shipping confirmation email or SMS
A tracking number
A tracking link (where available)

You can use the tracking details to monitor your shipment until delivery.

6. Delivery Attempts

Our courier partners will make delivery attempts as per their standard delivery process.

If the delivery cannot be completed due to incorrect address details, recipient unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-shipment.

7. Incorrect Shipping Information

Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.

VastraBloom is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

8. Damaged or Tampered Packages

If your package appears damaged or tampered with upon delivery:

Do not accept the package if possible.
Take photographs of the package.
Contact our customer support within 24 hours of the delivery attempt.

We will investigate the issue and assist you with an appropriate resolution.

9. Delayed Deliveries

While we strive to deliver every order within the estimated timeline, delays may occur due to:

Weather conditions
Natural disasters
Public holidays
Courier service disruptions
Government restrictions
High order volumes

We appreciate your patience in such situations.

10. Lost Shipments

If your order has not been delivered within the expected timeframe and tracking updates have stopped, please contact our customer support. We will coordinate with the courier partner to investigate and resolve the issue as quickly as possible.

11. Split Shipments

In some cases, your order may be shipped in multiple packages depending on product availability or warehouse locations. If this happens, you will receive separate tracking information for each shipment.