Privacy Policy

Welcome to VastraBloom (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit https://vastrabloom.com/ or purchase products from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (processed securely through third-party payment gateways)
Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on the Website
Referral URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Manage your account
Provide customer support
Improve our products and website
Send order confirmations and shipping updates
Respond to your inquiries
Send promotional offers and newsletters (only if you opt in)
Detect and prevent fraud
Comply with legal obligations

3. Payment Information

We do not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are securely processed through trusted third-party payment providers that comply with applicable security standards. We receive only the information necessary to confirm your payment and fulfill your order.

4. Cookies

We use cookies to:

Remember your preferences
Keep items in your shopping cart
Improve website functionality
Analyze website traffic
Deliver relevant marketing content

You can disable cookies through your browser settings, although doing so may affect certain website features.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment gateway providers
Shipping and logistics partners
Marketing service providers
Website hosting providers
Analytics providers
Government authorities when required by law

These service providers are permitted to use your information only to perform services on our behalf.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Comply with legal and tax obligations
Resolve disputes
Enforce our policies

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your personal data
Object to certain processing activities

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

11. Marketing Communications

If you subscribe to our newsletter, we may send you updates about new collections, exclusive offers, and promotions.

You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page along with the revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.